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Ask to See the Vial: A Plastic Surgeon on the CDC’s Colorado Counterfeit Toxin Report

October 18, 2026 | Injectables, Patient Safety

A sealed pharmaceutical box with a holographic seal and one small glass vial on a steel tray in a grey consultation room with an orange exam chair and lip art on the wall. Illustrative image, generated, not a real product and not a patient. Frank Agullo, MD, FACS, El Paso, Texas.

Three women. One lot. A product the FDA never approved. The CDC published it October 8, 2026. The full practice-side answer, how we buy and store every vial, is on the Southwest Plastic Surgery site. This is what I see in the exam room.

What the CDC Found

From the CDC report (MMWR, October 8, 2026)
Where A medical spa in Colorado, licensed provider
When Injections December 2025 to January 2026
Who Three women, same lot of a non-FDA-approved product; upper brow, glabella or upper lip
Symptoms Numbness and tingling, muscle weakness, voice changes, blurred vision, neck stiffness, within 24 hours
Outcome All three recovered; one sought outpatient care
Did they know None of the three knew the product was not FDA approved
Also found on site Product bought from an online supplier, single-dose vials shared between patients, a preservative diluent, poor temperature monitoring, reconstituted vials used past their date

The full report is on the CDC site.

What a Fake Looks Like From My Chair

Have you seen a patient harmed by a counterfeit or unapproved toxin, or by a bad injector?

“The danger with counterfeit products is that we only find out because they go to the ED because of severe life threatening complications. Some counterfeit products result in no result at all because they do not contain the botulinum toxin. We see a good number of patients where the botulinum toxin is incorrectly applied resulting in eyelid droopiness, brow droopiness, and uneven smiles.”

No result, or the emergency room. Nothing in between.

Five Questions, Anywhere

Ask A good answer
Where did this vial come from? Direct from the manufacturer, not a discount pharmacy or an online supplier
Can I see the box? Sealed, holographic seal, lot number on the box matching the vial
Where was it stored? A monitored medical refrigerator
Who is injecting? A registered aesthetic nurse or nurse practitioner supervised by a physician, or the physician
Is this vial mine? One single-dose vial is not shared between patients

On the cheap vial, what I told the Daily Mail: “That’s not a discount. That’s paying with risk instead of dollars.”

How We Do It

What does your practice do to make sure the toxin in the syringe is the real thing?

“We buy directly from the manufacturers, Galderma, Allergan, and Evolus. The toxin is shipped to us directly from them in temperature controlled containers. The vials are stored in a medical temperature controlled refrigerator that is monitored 24 hours a day for temperature variations. Expiration dates are checked prior to administration and discarded if needed.”

“We record the lot number and toxin information in every chart and encounter. Vials come sealed in a box with holograms. The lot number on the box matches the vial. All the toxins are reconstituted according to manufacturer FDA approved instruction. We do not use a middle man or discount pharmacy to order our toxins.”

Who injects?

“Botulinum toxin are reconstituted and administered by registered aesthetic nurses, nurse practitioners supervised by Dr. Agullo. Dr. Agullo also administers the treatments. Patients can see the vial at any time.”

Ask to see the vial.

FAQ

What are the symptoms of a bad or counterfeit toxin injection?

In the CDC cases: numbness and tingling, muscle weakness, voice changes, blurred vision and neck stiffness within 24 hours. In my chair, more often: “eyelid droopiness, brow droopiness, and uneven smiles.”

Can a fake do nothing at all?

“Some counterfeit products result in no result at all because they do not contain the botulinum toxin.”

Can I see the vial?

“Patients can see the vial at any time.”

Why Choose Dr. Agullo

Dr. Agullo is certified by the American Board of Plastic Surgery and the American Board of Surgery, completed his plastic surgery fellowship at the Mayo Clinic, and serves as Clinical Associate Professor of Plastic Surgery at Texas Tech University Health Sciences Center. He has been a Castle Connolly Top Doctor for thirteen consecutive years, 2014 through 2026. Every toxin in his practice is bought direct from the manufacturer and injected by a nurse he supervises or by him.

Ready to Talk?

Bring the questions above. We will answer them before you sit down.

Call (915) 590-7900, text 1-866-814-0038, or book online at agulloplasticsurgery.com. #StayBeautiful

Find me at @RealDrWorldWide on Instagram, TikTok, and Snapchat, @Agullo on X, or @AgulloPlasticSurgery on Facebook.